Fraud Team Manager
Salary From:£35,000.00 - To:£35,000.00
Primary Location:Kings Hill
My client's Bank division is seeking a highly motivated, pro-active, experienced manager to lead the Fraud, Reconciliation and Card (FRAC) team.
Fraud, Reconciliation and Card Team Manager My client's Bank division is seeking a highly motivated, pro-active, experienced manager to lead the Fraud, Reconciliation and Card (FRAC) team. It will be your responsibility to ensure the delivery of an efficient and effective service to our customer base ensuring that all areas of fraud management, monitoring, investigations and prevention are completed within regulatory and internal time frames. Working with the Card Product Manager, you will be responsible for managing the day to day operational relationship with the card scheme and our card processors. Essential to this role are effective leadership skills, enabling you to coach and develop your team to the highest standards, as well as the ability to motivate teams within a customer service environment. You will have a strong background in retail banking or card payment services and fraud investigation, experience dealing with card, cheque and other transactional fraud. You will also have good analytical skills to detect current and emerging fraud trends. As a good team player you will have the drive and positive attitude to succeed and the aptitude to motivate yourself and others to achieve targets. The role is required to cover both beginning and end of day processes each day and flexibility will be required for start and finish times. To apply please send your CV or call the office for further details